We apologize if you encounter a bug in one of our themes for Lightspeed. Below you can find out if this bug has already been reported in our support database or you can report it by sending us an email. If you want telephone assistance you can get in contact via Skype.
Our themes have many options and form the perfect framework for a basic shop but sometimes you just need the option that is not included in the theme. We offer theme customization to take your shop to the next level.
If you need support on your WordPress website we offer 3 options. Try to send us an email first elaborating precisely your question or problem. Even better would be adding some screenshots. If your question or problem is too complex than give us a call via Skype or Phone.
When the Theme Editor has been activated in Lightspeed we can’t offer the same support to bugs or other problems anymore. From that moment on you’re responsible when a problem occurs since the source code may have been modified. Therefor our hourly rate will be applied and billed.